Privacy Policy

At Gnu Foods LLC we take your personal privacy extremely seriously. Below is more detail on our business policies that relate to your personal information.

Information We Collect

We recognize your right to confidentiality and are committed to protecting your privacy. We use the information that we collect on http://www.GnuFoods.com to provide you with a superior shopping experience and to communicate with you about products, services, and promotions.

Your Account

When you place an order, we will ask you to provide your name, e-mail address, shipping and billing addresses, and credit card or debit card number and expiration date. We will send you email communications that we believe are relevant to you. If you prefer not to receive optional e-mails or other communications from us, you may adjust your account to prevent such communications by clicking on “subscriptions” within “your account.”

If you would like to review or revise the information we have in your account, you may access such information by clicking on the “your account” link below or on any screen of our site.

Customer Stories and Comments

We are pleased to hear from our customers and welcome your stories and comments. Customer Stories and Comments are placed on http://www.GnuFoods.com to allow other customers to read and/or respond to them. These Stories and Comments may contain personally identifiable information, such as your name, should you choose to use your first and last name.

Information Automatically Collected

We automatically receive and collect certain types of information whenever you visit http://www.GnuFoods.com. For example, like many Web sites, we use “cookies” and Web beacons (described below) and obtain certain types of information when your Web browser accesses our Web sites. This information includes the Internet protocol (IP) address of your computer, your browser software and operating system, your web server, the date and time you access our site, session information (such as download errors and page response times), information about your viewing, search and purchase history and information about the referring URL and the URL clickstream to, through, and from our Web sites. We use this information to monitor the usage and performance of our site, to enhance our customers’ search and shopping experiences and to determine aggregate information about our user base and usage patterns.

Sharing Your Information with Third Parties

We protect all of your information against unauthorized access or release. We never share your personal information with any third parties except as required to processing and ship your order(s), for example address and phone number information is shared with UPS and your credit card and billing address information is shared with our credit card processor.

Security

When you place an order on http://www.GnuFoods.com, your personal information and credit card or debit card information are encrypted using SSL encryption technology before being sent over the Internet, We use SSL technology to prevent your information from being stolen or intercepted while being transferred to us and once we have received it. Your credit card information is always stored in encrypted form in a restricted-access database that is away from our Web site database so it is not connected to the Internet, to keep it safe from hackers. However, no method of transmission over the Internet, or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Cookies

To personalize and enhance your browsing and shopping experience, we use a feature on your Internet browser called a cookie. Cookies are small files that your Web browser places on your computer’s hard drive. Although we do not store personal information in cookies, we do tie cookies to customer member ID which is then used to pull personal information out of the database for identification purposes. Cookies also let us know how you found us (e.g., through a particular web site or advertisement). Cookies are not used to access information entered on the secure server. This information can be accessed only when you enter your username and password. You may choose to configure your browser to remove or reject our cookies, and you will still be able to order from http://www.GnuFoods.com.

Web Beacons

From time to time we contract with third party companies to help us better provide relevant products, services and information to you and to help us effectively measure advertising effectiveness. Some of these companies use cookies and/or Web beacons (also known as action tags or single pixel gifs). A Web beacon is a transparent image that has been placed on a Web page and sends a signal when a user has visited that page. A Web beacon does not contain any personal information. No information that is personally identifiable to you is transmitted to the third party using the Web beacon. The third party is required to protect the privacy of the information it receives using Web beacons or cookies and is not allowed to use the information it receives for any purpose beyond what is necessary to assist us. In addition, we may use web beacons in connection with the e-mails we send to our customers, to determine whether and when the images in our e-mail were rendered (which allows us to determine whether the e-mail was opened). This information may then be aggregated and used to assess the effectiveness of our e-mail communications.

Linked Web Sites

http://www.GnuFoods.com may contain links to and from other sites operated and maintained by separate companies. Gnu Foods, LLC has no responsibility for linked Web sites and provides these links solely for your convenience and information. The privacy policies of these sites may differ from our policy, so you should always review the privacy statement of each linked Web site you visit.

Spread The Gnus Referral Program

If you choose to use participate in our Spread The Gnus Program to tell a friend about our site, we will ask you for your friends’ e-mail address. We will automatically send your friend(s) e-mail(s) inviting him or her to visit http://www.GnuFoods.com. Although we will retain those email address(es), we will not send any unsolicited emails to your friends who have not requested it.

Your Consent

By using http://www.GnuFoods.com, you consent to the collection, use, and disclosure of information in accordance with the terms of this Privacy Policy. We reserve the right to modify or amend this policy at any time. Unless we clearly state otherwise, any change to our Privacy Policy will affect only the information we collect after the effective date of the change.